Operations Manual — Part A
Everything from your first key to your first command, written the way an airline writes it: numbered procedures, warnings and cautions, abnormal procedures, and a first-flight checklist.
Operations Manual
PART A · STANDARD OPERATING PROCEDURES
| DOCUMENT No. | SKY-OM-A | ISSUED BY | FLIGHT OPERATIONS |
| ISSUE / REVISION | Iss01 / Rev05 | EFFECTIVE | 08 AUG 2026 |
![]() OPERATIONS MANUAL PART A |
ADMINISTRATION REVISIONS AND USE OF THIS MANUAL |
Page 0 - 1 Iss01/Rev05 08 Aug 2026 |
| REV | DATE | HIGHLIGHTS OF CHANGE |
|---|---|---|
| 00 | Jul 2026 | Initial issue (user-guide format). |
| 01 | Jul 2026 | Reissued as Standard Operating Procedures. Abnormal procedures and the First Flight normal checklist added. |
| 02 | Aug 2026 | Company lockup adopted; cover reissued on white. Chapter 4 added — ACARS client operation and the Inflight Management Panel — and subsequent chapters renumbered. |
| 03 | Aug 2026 | Commencement of boarding on the IMP established as the start of the recorded sector (4.4); Gate to Gate table and First Flight checklist amended accordingly. |
| 04 | Aug 2026 | FsHub withdrawn as an approved alternate means of recording; former 3.4 deleted and 3.5 renumbered. Table 3.1 reduced to the simulators the ACARS client is tested against. |
| 05 | Aug 2026 | Section 4.3 rewritten and expanded to pages 4-2 to 4-5 (4.3.1 to 4.3.10, Tables 4.3 and 4.4). Table 4.5 amended, boarding pace withdrawn, new 4.5, 6.5 and 6.6. Chapters 4 and 6 repaginated. |
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![]() OPERATIONS MANUAL PART A |
ADMINISTRATION USE OF THIS MANUAL |
Page 0 - 2 Iss01/Rev05 08 Aug 2026 |
This manual is written in procedural language, and three words carry weight throughout:
- shall — the action is mandatory. The system enforces most of them for you;
- should — the action is recommended. Ignoring it costs money or convenience, not access;
- may — the action is at the pilot’s discretion.
An action or condition that can cost the license or the account. There are few of these. Read every one.
An action or condition that can cost money, progress, or a working key.
Information that makes the procedure easier, faster, or less surprising.
Most flight-sim tools watch you fly. SkyHub gives you a reason to. Everything beyond this page is written the way the airline writes — because in this game, the airline is the point. Welcome aboard.
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![]() OPERATIONS MANUAL PART A |
GENERAL PURPOSE, THE LICENSE, ABBREVIATIONS |
Page 1 - 1 Iss01/Rev05 08 Aug 2026 |
This manual provides the standard operating procedures for SkyHub: Pilot’s Dark World — from procurement of a license, through the operation of the ACARS client and the Inflight Management Panel, to the completion of revenue sectors.
These procedures apply to all flight crew. No prior virtual-airline experience is assumed. No procedure in this manual requires more than a flight simulator, a Windows PC, and the will to earn the left seat.
One license unlocks Career Mode on one SkyHub account, permanently. The purchase is one-time: no subscription, no recurring charge. Every future update of the game, and the ACARS flight recorder application, are included.
Nothing else in SkyHub is ever sold for real money. Hours are flown, cash is earned, and command is trained for — none of the three is for sale.
| TERM | MEANING |
|---|---|
| ACARS | The SkyHub flight recorder application (Windows) |
| FCA | Flight Crew Agreement — the contract signed at admission |
| FCD | Flight Crew Department — standards and leaderboards |
| FDM | Flight Data Monitoring — landing analysis and grading |
| IMP | Inflight Management Panel — the in-sim cabin console |
| OMC | Operations Management Centre — dispatch and briefing |
| PIREP | Pilot report — the filed record of a flown sector |
| SOP | Standard Operating Procedure |
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![]() OPERATIONS MANUAL PART A |
ADMISSION TO SERVICE LICENSE, ACCOUNT AND AGREEMENT |
Page 2 - 1 Iss01/Rev05 08 Aug 2026 |
| STEP | ACTION | RESPONSE |
|---|---|---|
| 1 | Proceed to skyhubairways.com/buy. | PRICE DISPLAYED |
| 2 | If holding a discount code, select “Have a discount code?” and enter it. Verify the reduced total before paying. | DISCOUNT APPLIED |
| 3 | Complete payment in the Paddle secure checkout. Payment is processed by Paddle, merchant of record; card data does not reach SkyHub. | PAYMENT CLEARED |
On clearance of payment, a single-use license key is issued and delivered to the checkout email address. The pilot shall retain the delivery email until the key is redeemed.
Delivery is normally within minutes. If the key has not arrived, apply abnormal procedure 6.1 — a lost email never means a lost purchase.
The pilot shall create a crew account at skyhubairways.com/join and select a crew base. The base is home: it sets the network you fly and the weather you learn.
Base transfers after admission are a career decision with a price on it. Choose the city you actually want to wake up in.
The pilot shall enter the key once at skyhubairways.com/license. The key binds to the first account that redeems it, permanently, and Career Mode opens on acceptance.
Typos are forgiven — O for 0 and friends fold back automatically — and activation does not wait on the email-verification link.
Before dispatch, the pilot shall sign the Flight Crew Agreement presented by the People Department.
The OMC will not release an aircraft to a pilot without a signed FCA on file. There are no exceptions, and Mr. Brown Jr. has heard every argument.
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![]() OPERATIONS MANUAL PART A |
FLIGHT OPERATIONS ROSTER, BRIEFING AND PLATFORMS |
Page 3 - 1 Iss01/Rev05 08 Aug 2026 |
The Rostering Department issues each month as a sheet of real sectors — flight numbers, aircraft, report times. Sectors shall be flown in sequence: continuity is checked at dispatch, and the sheet, the logbook and the ledger stay in agreement because of it.
Before each sector the pilot shall open the briefing at the OMC. The plan carries the flight number, the aeroplane and the route; fly what the sheet says.
| SIMULATOR | INTERFACE |
|---|---|
| Microsoft Flight Simulator 2020 / 2024 | SimConnect |
The ACARS client runs on Windows. The account itself signs in anywhere.
There is no manual PIREP form anywhere in SkyHub, by design. A sector exists because it was flown: the ACARS client records it and files it, and the server grades what the recorder saw, not what anybody claims. Operation of the client is the subject of Chapter 4.
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![]() OPERATIONS MANUAL PART A |
ACARS CLIENT INSTALLATION AND TOKEN |
Page 4 - 1 Iss01/Rev05 08 Aug 2026 |
| STEP | ACTION | RESPONSE |
|---|---|---|
| 1 | In the crew portal, proceed to Crew Profile → Download and run the Windows installer. | INSTALLED |
| 2 | Start the client. It sits in the system tray and finds a running simulator by itself. | IN TRAY |
Installation is performed once; the client keeps itself up to date silently.
The client authenticates with a personal ACARS token — it both identifies the pilot and authorises the report, so no password is ever typed into the client.
| STEP | ACTION | RESPONSE |
|---|---|---|
| 1 | In the crew portal, proceed to Crew Profile → Set up ACARS and generate your token. | TOKEN DISPLAYED |
| 2 | Copy the token (it begins acars_…) into the client’s settings. | TOKEN APPLIED |
| 3 | Confirm the client reports itself connected to your account. | CONNECTED |
The token is personal, and that is its strength: a leaked token can only file flights onto your account, never read it — and regenerating from the same page retires the old token instantly. Treat it like a crew card, not like a secret worth panicking over.
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![]() OPERATIONS MANUAL PART A |
INFLIGHT MANAGEMENT PANEL DESCRIPTION AND CONTROLS |
Page 4 - 2 Iss01/Rev05 08 Aug 2026 |
The Inflight Management Panel is the cabin, on one console. It is a page served by the ACARS client on the pilot’s own machine, opened in whatever view the simulator offers — an MSFS toolbar window, X-Plane’s browser, the client’s own window, or an ordinary browser tab on the same PC. It never leaves that machine and carries no token.
The console is a dial: a wheel with the controls on its segments, the status of the sector drawn on its face, and a caption line that names whichever key is under the pointer. A light and a dark face are selectable from the console itself; nothing else about it changes.
The cabin answers everything the pilot does with a satisfaction score, shown live and settled into the Airmanship record at shutdown. Passengers notice what real passengers notice: belts respected, a cart that came round, a word from the flight deck, a firm arrival.
| CONTROL | FUNCTION | REF |
|---|---|---|
| BOARDING | Boards; at the destination stand, deboards and files the sector. | 4.3.1 |
| SEATBELT SIGN | Works the sign, or reads back the cockpit switch. | 4.3.2 |
| NO-SMOKING SIGN | As above. Not graded. | 4.3.2 |
| CABIN SERVICE | Drinks, snacks or hot meal, run from the cart in real time. | 4.3.3 |
| ANNOUNCEMENTS | Boarding, cruise, descent and deboarding calls. | 4.3.4 |
| CABIN MUSIC | Ambient music on the ground, with a skip. Not graded. | 4.3.4 |
| INTERPHONE | Answers the cabin. Dark unless the cabin is calling. | 4.3.5 |
| EMERGENCY CALLS | Emergency descent, brace, evacuate. | 4.3.6 |
| CHECKLIST | The normal checklist, opened beside the console. | 4.3.7 |
| SETTINGS | Voice pack, disruptive events, volumes. | 4.3.8 |
| CANCEL | Abandons the sector. Arms first, confirms second. | 4.3.10 |
Until the client is receiving frames from a simulator the cabin controls are inert, and the console says why rather than simply refusing: there are no passengers to board, serve or address on a loading screen. Cancel and Settings stay available throughout.
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![]() OPERATIONS MANUAL PART A |
INFLIGHT MANAGEMENT PANEL BOARDING, THE SIGNS AND THE CART |
Page 4 - 3 Iss01/Rev05 08 Aug 2026 |
One control does more than it appears to. Boarding is the master switch for the sector: the first press commences boarding and starts the recording; the last press deboards the passengers and files the flight. Between the two it is greyed, and outside them nothing is being recorded at all. Each gate is the aeroplane’s doing rather than the console’s:
- nothing opens while the aircraft is moving — a refused press is written into the session record with the groundspeed that caused it;
- boarding may be commenced once, on stand, before pushback;
- deboarding unlocks only when the aircraft is on the ground, parking brake set, engines shut down, having flown — not at touchdown, and not at the departure gate.
The recorder does not start itself. Until boarding is commenced the panel reads STANDBY · PRESS BOARDING and no part of the flight is being kept. A pilot who has not boarded their passengers has not begun a sector, and the system treats it as exactly that.
The seatbelt and no-smoking signs are worked from the console until the aeroplane is seen to work its own. The instant the cockpit switch moves the console hands over and becomes a readout for the rest of the sector — so a study-level add-on is flown from its own overhead panel and everything else is flown from here. No press is needed to change over.
The belts are required at or below 10,000 ft climbing and descending, through takeoff and landing, and in turbulence at any level. Ten seconds of grace are allowed inside each window; after that the episode is counted once, and each one costs 15% of cabin satisfaction, permanently. The sign left on in smooth air well above ten thousand costs 3 points — a fraction of that, and for the opposite reason: a cabin belted for no reason cannot get up, and a sign that is always on stops meaning anything.
Three carts are offered — drinks, snacks, or a hot meal — worth progressively more to the cabin. One runs at a time, in real time: about fifteen minutes in a single-aisle cabin and thirty in a twin-aisle, read from the aircraft type the simulator reports. The ring around the key is the cart’s true progress, and satisfaction is credited as the trolley works down the aisle rather than in a lump at the end.
The cart is locked below 10,000 ft and stows itself in turbulence — the ring visibly halts and resumes, and paused time is not counted against the run. A service still running below the floor on the descent, never stowed, costs 4 points.
Belts and the cart share one line, and it is the same line: 10,000 ft. The sign comes off where the cart may run and goes back on where it may not — one rule, not two numbers that happen to agree.
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![]() OPERATIONS MANUAL PART A |
INFLIGHT MANAGEMENT PANEL ANNOUNCEMENTS, THE INTERPHONE, DECISIONS |
Page 4 - 4 Iss01/Rev05 08 Aug 2026 |
Four routine calls are made from the console, in the cabin crew’s own recorded voices: boarding (the welcome), cruise, descent and deboarding. The first three are crew duties and are recorded as such by the client. Each one owed and never made costs 15 Airmanship on the report, and a cabin taken off unwelcomed additionally costs 6 points of satisfaction. Ambient music may be run on the ground during boarding, with a skip and its own volume; it is at the pilot’s discretion and is not graded.
The console makes no routine call on the pilot’s behalf. The one call it does make itself is the diversion, and there is deliberately no penalty attached to that one: marking a pilot for a call the instrument makes for them would be marking them for nothing.
The cabin does not interrupt the flight deck with a dialog box. When something has happened down the back the interphone rings — three times, thirty seconds apart — and it is the only thing on the console that blinks. Answering cuts the ring, unlocks the flight deck door, and only then do the crew speak. No decision may be taken while they are still speaking: half a report is not a briefing.
When the report is finished the console offers the answer as two keys, one word each — DIVERT or CONTINUE, GO-AROUND, DEVIATE, DESCEND, as the situation demands. The caption says what each key does; neither says which is right. A decision to divert is announced to the cabin by the console itself, five seconds later.
Miss all three rings and the call is dropped: no report, no options, no decision. An event left undecided is graded as such on receipt and costs pay, Airmanship and standing. The interphone is answered, not ignored.
Three calls belong to the aeroplane being in trouble and to nothing else: emergency descent, brace and evacuate. Each is one press, each asks for confirmation before the cabin hears it, and none of them lives in a drawer.
A brace or an evacuation call empties the cabin’s composure and it does not recover. Made when the sector did not warrant it, the call costs 35% of satisfaction, permanently. These are not novelty keys.
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![]() OPERATIONS MANUAL PART A |
INFLIGHT MANAGEMENT PANEL CHECKLIST, SETTINGS AND INDICATIONS |
Page 4 - 5 Iss01/Rev05 08 Aug 2026 |
The console carries the aircraft’s normal checklist — nine cards from BEFORE START to PARKING, raised as the sector reaches them, answered by clicking a line. Nothing on it is graded. It exists so that the pilot’s own word about what they set can be laid beside what the recorder saw, which is the only way to tell a mis-published simulator variable from a mis-flown procedure.
Four settings, none of which touch the recording: the voice pack the crew speak in, changeable before boarding only; disruptive events, from off through low and standard to high, which is how often the airline is allowed to have a bad day at the pilot’s expense; and the announcement and music volumes.
The status line above the controls is the recorder speaking plainly. A phase strip beneath it lights BRD, TAXI, T/O, CLB, CRZ, DES, LDG or ARR, and the cabin reads NOT READY, BUSY or READY beside the satisfaction meter.
| INDICATION | MEANING |
|---|---|
| WAITING FOR THE SIM | No frame has ever arrived. Load the aircraft. |
| STANDBY · PRESS BOARDING | Streaming, and keeping none of it. The sector has not been started. |
| RECORDING | Normal. The sector is being kept. |
| REC · NO LINK | Recording locally; the company link is down. The sector is not lost. |
| NOT RECORDING | Frames have stopped. The simulator has quit, crashed or been unloaded. |
| THE AIRCRAFT WAS MOVED | The aeroplane was placed rather than flown. The sector cannot be filed. |
| FLIGHT OVER? · DEBOARD TO FILE | Parked and shut down at the destination. Deboard to file. |
| SECTOR FILED · DEBOARD | The report is away; the passengers are still aboard. |
Cancel arms the decision and never performs it: the controls give way to Confirm and Keep flying. An aeroplane that has already started taxiing is told to return to the ramp and shut down rather than asked to confirm. A cancelled sector is voided — there is no report and no pay.
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![]() OPERATIONS MANUAL PART A |
ACARS CLIENT NORMAL FLIGHT — GATE TO GATE |
Page 4 - 6 Iss01/Rev05 08 Aug 2026 |
The complete sector, gate to gate. Nothing below is typed in afterwards — every response is the system doing its part once the pilot has done theirs.
The sector begins at Step 2 and not before. Until then the client is connected to a simulator but recording nothing: the panel reads STANDBY · PRESS BOARDING. Commencing boarding starts the recording, and the block time, at that instant.
| STEP | ACTION | RESPONSE |
|---|---|---|
| 1 | Open the sector briefing at the OMC, then load the simulator at the departure stand with the ACARS client running. Wait for the IMP to report the aircraft. | STANDBY |
| 2 | Commence boarding on the IMP. This starts the recording. Cabin music is at your discretion. | BOARDING · RECORDING |
| 3 | Boarding complete — make the welcome announcement, seatbelt signs ON, then push back and taxi. | CABIN SECURE |
| 4 | Take off and climb. Keep the signs on through the climb-out; the recorder is grading technique from here to shutdown. | RECORDING |
| 5 | In the cruise above 10,000 ft, signs OFF, make the cruise announcement and run a cabin service. Plan the time: a single-aisle cabin takes about fifteen minutes to work through, a twin-aisle about thirty. | SERVICE RUN |
| 6 | Before descent, make the descent announcement, stow the cart and secure the cabin — signs ON passing 10,000 ft. | CABIN SECURE |
| 7 | Land, taxi in, park: brake set, engines shut down. The panel asks whether the flight is over. | FLIGHT COMPLETE |
| 8 | On the IMP, deboard. The report files itself — landing grade, phase scores, cabin satisfaction, pay. | REPORT FILED |
No sector is recorded until boarding is commenced on the IMP. A flight flown from the stand to the destination without that press produces no track, no report, no hours and no pay — there is nothing to file, and nothing can be recovered afterwards. Board the passengers first; the aeroplane does not leave the stand without them.
Commence boarding on stand, before pushback. The recording begins where you press it, and a track that begins away from the departure aerodrome is refused on receipt — see 6.4, Abnormal Procedures. Late is not the same as safe.
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![]() OPERATIONS MANUAL PART A |
ACARS CLIENT INTERRUPTIONS TO THE NORMAL FLOW |
Page 4 - 7 Iss01/Rev05 08 Aug 2026 |
Table 4.5 is the sector as it runs when nothing happens, and most do not. Weather, turbulence and the day’s events will interrupt that flow at any point between Steps 2 and 8 — that is the game working, and how often it works is the pilot’s own setting (4.3.8).
An interruption is met in the same order every time: the interphone rings, the crew are heard out, and the console offers the decision. None of it takes the recorder off the sector, and none of it changes the two presses that open and close the flight.
Belts and the cart share one line: 10,000 ft. Signs off with the cabin unsecured below it costs satisfaction — and satisfaction is Airmanship, and Airmanship follows you.
The interphone rings three times only, thirty seconds apart. A call left unanswered is a decision not taken, and it is graded as one — see 4.3.5. There is no wrong time to hear the cabin out.
Abnormal situations are outside the scope of this chapter. For abnormal procedures, refer to Chapter 6.
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![]() OPERATIONS MANUAL PART A |
FDM AND REMUNERATION CAREER PROGRESSION |
Page 5 - 1 Iss01/Rev05 08 Aug 2026 |
Every touchdown is graded by FDM into tiers, and the tier moves the money: a smooth arrival earns a premium, a firm one is remembered. Grades appear on the flight report and on the FCD leaderboards.
Chasing the landing grade is the single habit that most improves both your flying and your bank balance. This is not a coincidence.
Pay settles to the ledger automatically at report acceptance: block time at the rank’s hourly rate, adjusted by the FDM tier. The ledger is append-only — every đồng is accounted for, forever.
Hours decide when you can be promoted. Cash decides whether you can afford it. You need both, and the game sells you neither: hours come from flying, and cash is earned, lent — or won.
Promotion to the ranks below command is by hours gate and promotion fee. Command is different: captaincy shall not be purchased and is awarded only on completion of the command training course, flown under assessment, with handling scores doing the talking.
The left seat has to be earned. That is the whole game, and the reason it is worth playing.
Loans carry real interest, the shop sells what a salary can reach, and somewhere below all of it a fixer deals in favours. This manual does not document that world. When it finds you — and it will — remember two things: everything has a price, and the airline is always watching.
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![]() OPERATIONS MANUAL PART A |
ABNORMAL PROCEDURES KEYS AND FLIGHT RECORDING |
Page 6 - 1 Iss01/Rev05 08 Aug 2026 |
| 1 | Spam and junk folders | CHECK |
| 2 | [email protected], quoting the order reference | CONTACT |
| 3 | A fresh key is issued; any unsent key is retired | RE-ISSUED |
| 1 | Confirm you have not already activated this account — a licensed account reports it plainly | VERIFY |
| 2 | If the key was never yours to redeem, contact support with the order reference | CONTACT |
Keys are single-use and may not be resold. A key bought anywhere other than skyhubairways.com is bought at the buyer’s risk.
One flight at a time: complete or abandon the flight in progress before dispatching the next.
Two people cannot fly one account at once, and the system is built to notice. Account sharing may end in suspension.
There is no recording. The client held on STANDBY for the duration of the flight and no track, no report and no block time exist to be filed. Nothing can be recovered and nothing should be requested from Flight Operations.
Fly the sector again, commencing boarding on stand before pushback.
Boarding commenced after the aeroplane has left the stand is worse than useless: the recording begins wherever it was pressed, and a track that does not start at the departure aerodrome is refused on receipt. The sector is lost either way, and the second case costs a full flight to discover.
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![]() OPERATIONS MANUAL PART A |
ABNORMAL PROCEDURES THE PANEL, REFUNDS AND DEFECTS |
Page 6 - 2 Iss01/Rev05 08 Aug 2026 |
The console is refusing rather than failing. Read the status line: WAITING FOR THE SIM means no frame has ever arrived and the aircraft is not yet loaded; NOT RECORDING means frames were arriving and have stopped. In both cases the cabin is inert by design — there are no passengers to work on a loading screen — and it comes back by itself when the simulator is streaming again.
Cancel and Settings remain available throughout. Nothing needs to be reopened and nothing is lost by waiting.
A Boarding key that refuses in flight is not a defect either: the control is greyed between departure and arrival and unlocks as Deboard once the aircraft is parked and shut down at the destination — see 4.3.1.
The aeroplane was placed rather than flown — slewed, teleported, or repositioned by the simulator — and the recording is frozen at that point. The sector cannot be filed and nothing should be requested from Flight Operations. Fly it again from the stand.
Request through [email protected] or through Paddle directly — no forms, no interrogation.
A refund withdraws the license: the key stops working and Career Mode closes until a new license is activated. Career data is not deleted. Full terms: skyhubairways.com/terms.
File it with the Report button, present on every portal page — build and context attach automatically, and a human reads every one.
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![]() OPERATIONS MANUAL PART A |
NORMAL CHECKLIST FIRST FLIGHT |
Page C - 1 Iss01/Rev05 08 Aug 2026 |
Run once, top to bottom, challenge and response. When the last line reads complete, you are line crew.
Print this page and keep it beside the sim. Checklist complete — welcome to the line.
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![]() OPERATIONS MANUAL PART A |
SUPPORT AND REFERENCES CONTACT, DOCUMENTS, LEGAL |
Page 7 - 1 Iss01/Rev05 08 Aug 2026 |
Stuck, puzzled, or something looks wrong with the account? Write to [email protected] — include your callsign or order reference, and you will usually hear back within a day. A human reads it.
| DOCUMENT | LOCATION |
|---|---|
| Terms of sale & refunds | skyhubairways.com/terms |
| Privacy & data protection | skyhubairways.com/privacy |
| This manual, latest revision | skyhubairways.com/guide |
SkyHub: Pilot’s Dark World is a flight-simulation game with no affiliation to any real-world airline. Its callsign and route network are fictional. All trademarks and logos belong to their respective owners. For flight-simulation purposes only.
Blue skies — and mind the paperwork.
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Standard operating procedures
Admission to service, flight operations, flight data recording, pay and progression — step and response, exactly as the airline would issue them, with the warnings where warnings belong.
Abnormal procedures
The situations pilots actually meet — a key that never arrived, a refund, a rejected flight — each with its condition and its actions, so nothing is ever a mystery or a support ticket.
The first-flight checklist
One page, challenge and response, from LICENSE KEY … REDEEMED to LEDGER … PAID. Print it, run it top to bottom, and you are line crew.
Free, no account needed · read it here on any device, or take the PDF for the flight deck

